Effective Date: May 1, 2024

Our Commitment to Your Privacy

Thank you for choosing BloomX self checkout platform. Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Nigerian Data Protection Act (NDPA) and the relevant laws of the Federal Republic of Nigeria. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our self-service checkout platform, whether accessed via our website or mobile application. Please read this Privacy Policy carefully.

This Privacy Policy is designed to comply with applicable data privacy regulations, the Nigerian Data Protection Regulation (NDPR), Nigerian Data Protection Act (NDPA) and all other applicable laws of the Federal Republic of Nigeria.

Information We Collect and Lawful Basis
We collect personal information only for the purposes outlined in this Policy and with your consent, where required. Here's what information we collect:
• Personal Information: Name, email address, phone number, and billing information - required to register for an account or make a purchase (contractual necessity).This information will be used for but not limited to gather Know Your Customer information (inclusive of your Name, email, phone number, NIN and BVN) of which BVN information will be requested.
• Transaction Information: Items purchased, payment method, and transaction history - required to fulfill your order and for accounting purposes (contractual necessity).
• Usage Information: Browsing history, search queries, and usage patterns - helps us improve the platform and personalize your experience (legitimate interest, with your right to object). We will anonymize this data whenever possible.
• Device Information: Device type, operating system, and unique device identifiers - helps us maintain platform security and functionality (legitimate interest).
How We Use Your Information
We use your information only for the specific purposes mentioned here:
• Provide Services: Operate, maintain, and improve our platform, process transactions, and provide customer support (contractual necessity).
• Personalization: Recommend products or customize content to improve your experience (legitimate interest, with your right to object).
• Communication: Keep you informed about your account, transactions, promotions, and updates (consent, with your right to withdraw consent for marketing messages).
• Legal Compliance: Comply with laws, regulations, and legal processes (legal obligation).
• Third-Party Services: We may use cookies and share data with trusted third-party service providers to support the operation of our platform, such as analytics providers, advertising partners, and payment processors. However, these third parties are required to adhere to strict confidentiality and data protection standards.
  Please view our cookie policy for a comprehensive list of what we use your data for.
Information Sharing and Disclosure
We share your information only under these circumstances:
• Service Providers: We share data with third-party service providers who help us operate the platform (e.g., payment processing) but only for those specific purposes. We require them to maintain confidentiality and security of your information by contract.
• Business Partners: We will only share your information with business partners for marketing or promotional purposes with your explicit consent.
• Legal Requirements: Keep you We may disclose your information in response to legal requests, court orders, or legal processes, or to defend our legal rights (legal obligation).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, we will transfer your information only if the acquirer commits to uphold this Privacy Policy.
Storage & Security
• Data Storage: We store your personal information and transaction data on secure servers located within Nigeria or other jurisdictions, as necessary for the provision of our services. By using our platform, you consent to the transfer and storage of your data in these locations.
• Data Security: We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security audits.
• Access Controls: Keep you Access to your personal information is restricted to authorized personnel who need to know this information for the purposes outlined in this Privacy Policy. All employees and contractors undergo training on data protection and privacy best practices.
• Data Retention:We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
• Third-Party Services: We may use third-party service providers to assist in hosting, storage, data analysis, and other functions necessary for the operation of our platform. These providers are contractually obligated to maintain the confidentiality and security of your data.
• User Responsibilities: While we take reasonable measures to protect your data, it is important for you to also take steps to protect your personal information, such as choosing a strong password, keeping your login credentials confidential, and logging out of your account when using shared devices.
• Data Breach Notification: Keep you In the event of a data breach that may compromise your personal information, we will notify you and relevant authorities in accordance with applicable data protection laws and regulations.
• Updates to Security Measures:We regularly review and update our security measures to ensure they remain effective against emerging threats and vulnerabilities.
  We take reasonable steps to protect your information from unauthorized access, use, disclosure, alteration, or destruction using industry-standard security practices.
Your Rights Under the Nigerian Data Protection Act

The Nigerian Data Protection Act grants you certain rights regarding your personal information. You have the right to:

• Be informed: You have the right to be informed about the collection and use of your personal information.
• Access: You have the right to access your personal information and request a copy.
• Rectification: You have the right to request correction of inaccurate information.
• Object to processing:You can object to the processing of your information for marketing purposes.
• Data portability: You have the right to request your data to be transferred to another service provider.
• Erasure:

To exercise any of these rights, please contact us at mybloomx@gmail.com. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our platform is not directed towards children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

Changes to this Policy

We may update this Privacy Policy. We will post any changes on our platform. Your continued use after the changes indicates your acceptance of the revised Policy.

Opt-Out Procedures
This section outlines our opt-out procedures and provides contact information for our company:
• Opt-Out of Marketing Communications:If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions provided in the communication or by contacting us directly using the contact information provided below.
• Cookie Preferences: You have the option to manage your cookie preferences through your browser settings. Most web browsers allow you to refuse or accept cookies, delete cookies, or be notified when a cookie is sent. However, please note that disabling cookies may affect certain features and functionalities of our platform.
• Account Settings: If you have created an account on our platform, you may have the option to manage your communication preferences within your account settings. This may include opting out of certain types of communications or updating your contact information.
Contact Us

• Contact Us:If you have any questions or concerns about our opt-out procedures or if you would like to exercise your rights regarding the use of your personal information, please contact us at the following:
  • Email: mybloomx@gmail.com
  • Phone: 0701 255 9551
  • Address: Pearl Nuga Park, Monastery Road, Lekki-Epe Expressway.
• Response Time: We will make commercially reasonable efforts to process opt-out requests in a timely manner. Please note that it may take some time for your request to be reflected in our systems, and you may continue to receive communications from us during this processing period.
• Legal Requirements: Please note that certain communications, such as transactional or account-related messages, may be exempt from opt-out requests in accordance with applicable laws and regulations.

By using our self-service checkout platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.